When log in to TM1 application Web the session loops in Internet Explorer 8

Product:
LICENSE_TM1-AW64-ML-RTM-10.2.5200.2-0
SWTAG_TM1-AW64-ML-RTM-10.2.5200.1-0
PLANANALYTICS-AW64-ML-RTM-10.2.5200.234-0
IBM Cognos TM1 10.2.2

Symptom:
When log in to TM1 application Web the session loops in Internet Explorer 8.

Error message:
No error message.
The URL in Internet Explorer is something like this;
http://ServerName3002.CompanyDomainName.com/ibmcognos/cgi-bin/cognosisapi.dll?b_action=xts.run&m=
portal/bridge.xts&c_env=portal/variables_plan.xml&c_cmd=../planning.html&ps= http%3A%2F%2FServer.CompanyDomainName.com%3A9510&pg=%2Fapplications.jsp
http://ServerName3002.CompanyDomainName.com/ibmcognos/planning.html?cam_passport=
MTsxMDE6MThkODU1N2EtZGQ4ZS05YzVkLTUxZTktNDZlMmZjOGUxZDEzOjIyMjgwMjg1ODU7MDszOzA7&CRN= contentLocale%3Den%26columnsPerPage%3D3%26http%3A%2F%2Fdeveloper.cognos.com%2Fceba%2F
constants%2FbiDirectionalOptionEnum %23biDirectionalFeaturesEnabled%3Dfalse%26productLocale%3Den%26showOptionSummary%3Dtrue%26showWelcomePage%3Dtrue%26skin%3Dcorporate%26linesPerPage%3D15%26http%3A%2F%2Fdeveloper.cognos.com%2Fceba%2Fconstants%2FsystemOptionEnum
%3Dfalse%26listViewSeparator%3Dbackground%26displayMode%3Dlist%26timeZoneID%3DEurope%
252FStockholm%26format%3DHTML% 26showHiddenObjects%3Dfalse%26useAccessibilityFeatures%26automaticPageRefresh%3D30%26&pg=%2fapplications.jsp&ps=http%3a%2f %2fServerName0015.CompanyDomainName.com%3a9510

Solution:
Erase values in file fpmsvc_config.xml to start over again. It points to wrong BI server.
fpmsvc_config.xml file is found in folder C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration on the server where IBM Cognos TM1 Application Server (TM1WEB) is installed.
You must only point to the BI Content Manager as <dispatcher uri=.
When setting up TM1 10.2.2 with Cognos BI 10.2.1 security you need to have this files updated;
TM1 server C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\ fpmsvc_config.xml
TM1 server C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\ pmpsvc_config.xml
Cognos BI Gateway server C:\Program Files\ibm\cognos\c10_64\webcontent\ planning.html
Cognos BI Gateway server C:\Program Files\ibm\cognos\c10_64\webcontent\ pmhub.html
Cognos BI Gateway server C:\Program Files\ibm\cognos\c10_64\webcontent\tm1\web tm1web.html
Cognos BI report server C:\Program Files\ibm\cognos\c10_64\templates\ps\portal variables_TM1.xml
Cognos BI report server C:\Program Files\ibm\cognos\c10_64\templates\ps\portal variables_plan.xml
On Cognos BI report server open tm1_contribution.atom file in notepad from folder C:\Program Files\ibm\cognos\c10_64\ configuration\icd\contributions\contrib\ tm1_contribution.atom to add the TM1 application.
On Cognos BI report server open tm1_en.properties file in notepad from folder C:\Program Files\ibm\cognos\c10_64\ configuration\icd\contributions\contrib\ tm1_en.properties to add the Title of TM1 application to show in Cognos Workspace tool.
The files are updated with values like this;
In tm1web.html you need to add the TM1 Application Web server.
// Update the following to point to the location of the TM1Web service(s)
var tm1webServices = ["http://ServerName0015.CompanyDomainName.com:9510"];
In variables_TM1.xml you need to add the TM1 Application Web server.
<urls>
<url is-regex="true">http://ServerName0015.CompanyDomainName.com:9510/TM1Web/TM1WebLogin.aspx</url>
<url is-regex="true">http://ServerName0015.CompanyDomainName.com:9510/TM1Web/TM1WebLoginHandler.aspx</url>
<url is-regex="true">http://ServerName0015.CompanyDomainName.com:9510/TM1Web/TM1WebMain.aspx</url>

<url>../tm1/web/tm1web.html</url>
</urls>
In variables_plan.xml is not changed by you, but it is different than previous TM1 version.
In pmhub.html you need to add the TM1 Application Web server.
// Update the following to point to the location of the pmhub service(s)
var pmhubURLs = ["http://ServerName0015:9510","http://ServerName0015.CompanyDomainName.com:9510"];
In planning.html you need to add the TM1 Application Web server.
// Update the following to point to the location of the planning service(s)
var planningServices = ["http://ServerName0015.CompanyDomainName.com:9510"];
In fpmsvc_config.xml you normal not need to add anything as it is updated the first time you surf to http://tm1webservername:9510/pmpsvc, but it can look like this;
<?xml version="1.0" encoding="UTF-8"?><fpm_config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="fpmsvc_config.xsd">
<service forceQualifiedPaths="true">
<businessViewpoint enabled="false" uri="http://ServerName0015.CompanyDomainName.com:9410/bv"/>
<scorecarding enabled="true"/>
<provisioning allowInstalls="false" allowUpdates="false" uri=""/>
<resource path=""/>
<users path=""/>
<external uri="http://ServerName0015.CompanyDomainName.com:9510"/>
<session timeout="65"/>
</service>
<tm1>

<gateway uri="http://ServerName3002.CompanyDomainName.com/ibmcognos/cgi-bin/cognosisapi.dll"/>

<alternate_gateway_uris>
<alternate_gateway uri="*"/>
</alternate_gateway_uris>
<dispatcher uri="http://ServerName0014.CompanyDomainName.com:9300/p2pd/servlet/dispatch"/>
<admin_host name="SERVERNAME0020.CompanyDomainName.com">
<servers>
<server name="Tm1 application name ..."/>
</servers>
</admin_host>
</tm1>

<!--
The Cognos Insight publish feature enforces a set of minimum system requirements that are required to perform a publish. These are requirements on the system running
the TM1 Applications service where the new TM1 servers will be created. To change these system requirement settings add the <insight_publish> element.
maximumCDDDataMB - The maximum amount of TM1 data that can be sent in a publish request
maximumTM1ServersAllowed - The maximum number of servers that can run on this machine. This is the maximum number of servers that are registered with the tm1Admin service.
minimumFreeDiskSpaceMbRequired - The amount of disk space that must be available on the drive where the Tm1 data is published.
minimumFreeDiskSpaceMbRequired - The amount of free memory that must be available on the publish server.
-->
<!--
<insight_publish enabled="true" maximumCDDDataMB="100">
<system_requirements maximumTM1ServersAllowed="10" minimumFreeDiskSpaceMbRequired="5000" minimumFreeMemoryMbRequired="500"/>
</insight_publish>
-->
<!-- If low on disk space you can set a different drive for the published TM1 server data as an alternative to reducing minimumFreeDiskSpaceMbRequired -->
<!--
<insight_publish enabled="true" maximumCDDDataMB="100">
<tm1Data path="E:\PublishedServers"/>
<system_requirements maximumTM1ServersAllowed="10" minimumFreeDiskSpaceMbRequired="5000" minimumFreeMemoryMbRequired="500"/>
</insight_publish>
-->


<insight pmpsvcPingTime="30"/>
<insight_publish enabled="false"/>
</fpm_config>
You should only change <session timeout="65"/> to a higher value than the timeout in Cognos BI server.

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