I am unable to start the cognos service after configured. No errors while testing the authentication and cognos store but fail to start the service. Hereās the error occured:
[ ERROR ] An error has occurred within Tomcat. Please check the log file āD:/cognos/c841/logs/tomcat.logā.
09:21:28, āCPS Producer Registration Serviceā, āStopServiceā, āSuccessā.
09:21:30, āEventServiceā, āStopServiceā, āSuccessā.
09:21:30, āDeliveryServiceā, āStopServiceā, āSuccessā.
09:21:30, āReportDataServiceā, āStopServiceā, āSuccessā.
09:21:30, āBatchReportServiceā, āStopServiceā, āSuccessā.
09:21:30, āPresentationServiceā, āStopServiceā, āSuccessā.
09:21:30, āSystemServiceā, āStopServiceā, āSuccessā.
09:21:30, āMonitorServiceā, āStopServiceā, āSuccessā.
09:21:30, āAgentServiceā, āStopServiceā, āSuccessā.
09:21:30, āMetadataServiceā, āStopServiceā, āSuccessā.
09:21:30, āJobServiceā, āStopServiceā, āSuccessā.
09:21:30, āReportServiceā, āStopServiceā, āSuccessā.
09:21:31, āContentManagerServiceā, āStopServiceā, āSuccessā.
09:21:31, āLogServiceā, āStopServiceā, āSuccessā.
Successfully launched a test JVM with the memory setting of ā1536ā. Note that this does not guarantee that IBM Cognos 8 will start and run successfully.
To see which JVM options are based on this setting, view c8_location/bin/bootstrap_.xml and see your JVM documentation for an explanation of those options.
09:22:23, āLogServiceā, āStartServiceā, āSuccessā.
[ ERROR ] CFG-ERR-0103 Unable to start IBM Cognos 8 service.
Execution of the external process returns an error code value of ā-1ā.
09:23:38, CM-SYS-2216 A Content Manager internal PRECACHEINITACTIONS task is complete.
09:23:38, CM-SYS-2215 A Content Manager internal PRECACHEINITACTIONS task started.
09:23:45, CM-SYS-2215 A Content Manager internal POSTINITACTIONS task started.
Kindly please help. Iād tried but still got few errors unfix. I am a newbie in this and I need to solve this issue asap. Thanks.