Unable to launch Cognos Planning Admin Console after upgrade

Legacy Cognos Products Cognos 8 Planning
1

Hey Gurus,

I am trying to upgrade Cognos Planning from v8.4 to v10.1. Someone had already installed Cognos Planning v10.1 on the server. Cognos Planning Analyst and Manager are running absolutely fine. However, when I try to launch Cognos Planning Admin Console, I get the message as attached in the file.

After installing Cognos 10.1, I actually made sure that the Planning store and content store point to new databases. However, those databases do reside with other Cognos 8.4 planning store and content store. So, as for the databases, the server is the same…but the databases are different for Cognos 8.4 and Cognos 10 Planning store and content store.

Can someone please help me out here?

Thanks,
Chai

2

hi,

looks to me that when you open administration console is pointing to the Cognos planning store of version 8.4.

Best practice is to create a new empty planning store.
Then open planning administration console and connect to the old 8.4 planning store.
with the deployment functionality wizard you export and import it in the planning 10 version.

let me know if you run into problems