Unable to export the entire contents of the Cognos 8 Metrics Package

[Guru]

hi,

Let’s start to say i’m not a regular Metric Studio user… :-\

I have Cognos 8.4 Metric Studio installed and after testing the studio i like to export the entire Metric Store database… The export runs fine, but the Note and Policies are not being exported from the Metrics Package somehow?

i get the following error.
DIS-RUN-3307 Failed to export ‘policies’ data from package "package name"
DIS-RUN-3307 Failed to export ‘notes’ data from package “package name”

any idea how i can export the policies and notes as well???

thx!

[CognosGirl]

The Metric Store may still be referencing a user/group or role that has been deleted from your LDAP. Synchronize metric store users with external namespaces before running the export task.

Steps:

1. Log into the Metrics Package.
2. Select ‘Metric Maintenance’.
3. Run the task ‘Synchronize metric store users with external namespaces’.
4. Run the task to export the content again.