TM1 architect menu is grey in Citrix

Product:

TM1 9.5.1

Symptom:

Even if you are logged in as Administrator in Cognos TM1 Architect program, many menus are grey as you where logged in as a Anonymous or a person without Admin rights in the TM1 cube.

The user complains that they can not reach the Security - Clients/groups menu on the TM1 application.

Problem:

On the Citrix installation of TM1 Architect there are some files missing from the users folder.

Solution:

Copy the files tm1p8.lic and tm1p.ini from a working local installation of TM1 Architect to the Citrix server.

Place the files in folder c:\programdata\applix\tm1

More Information

http://www-01.ibm.com/support/docview.wss?uid=swg21419930

www.cogknowhow.com