Welcome to the new CogKnowHow.com!


If you have trouble logging in, reset your password via the login window
by clicking the 'Forgot Password' link.

SOAP error during importing application with CAC


#1

Symptom
During import of an application into the contributor administration console (CAC) the following SOAP error occurs.

Problem
The following error is logged by the planningerrorlog.csv file:

Unable to import application 'datastores/servername/applications/sales'

Caused by: org.jawin.COMException: 80020009: sendRequest failedFailed to send the SOAP message
at org.jawin.marshal.GenericStub.dispatchInvoke0(Native Method)
at org.jawin.marshal.GenericStub.dispatchInvoke(GenericStub.java:201)
at org.jawin.DispatchPtr.invokeN(DispatchPtr.java:587)
at org.jawin.DispatchPtr.invokeN(DispatchPtr.java:555)
at com.cognos.ep.pnhelper.CMHelper.AddApplicationToJobServerCluster(line 59)
at com.cognos.ep.planningnetworktransfer.Import.importApplication(line 1595)
at com.cognos.ep.planningnetworktransfer.Import.importApplications(line 414)
at com.cognos.ep.planningnetworktransfer.Import.process(line 154)
at com.cognos.ep.planningnetworktransfer.RequestProcessor.processRequest(line 77)
at com.cognos.ep.planningnetworktransfer.Main.main(line 125)
2009-08-19T11:06:38.481+00:00

Cause
SQL Client tools were not (complete) installed on the planning administration and job servers

Solution
Install the SQL client tools on all the planning administration and job servers