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Revocation information for the security certificate for this site is not available


#1

Product:
Cognos Controller 10.1
Microsoft Windows 2008 R2

Symptom:
When you click on Report Server inside Cognos 8 Controller Configuration you get a Security alert message. Before you had installed SSL certificate and changed the Cognos Configuration to use HTTPS for Cognos Gateway and changed the Controller Configuration for Report Server and Client Distribution Server Configuration.

Error Message:
Revocation information for the security certificate for this site is not available. Do you want to proceed?
Yes - No - View

Cause:
Controller Configuration program ( e.g. IE ) can not access the certificate authority to valid the certificate. Can be because it is a private created certificate from a private CA.

Solution:
On the server ( and on clients ) go into Internet Explorer
Select Tools menu
Select Internet Options
Select Advance tab
remove check mark for "Check for server certificate revocation"
click ok
close internet explorer

Start Cognos Controller Configuration program again, and the message is gone.

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