Product:
Cognos Controller 8.5
Symptom:
Error message in Cognos Controller 8.5 when you try to access menu Maintain – Jobs – Define.(This menu is only available when you use a Cognos Controller database in the New Consolidation Engine mode. You can test with a new empty controller database)
Problem:
Model not found in context; jobUnable to find instance of model of type: job, ttype interface com.cognos.ccr.models.job.JobModel (load=LAST)Exceptionid=ERR.ANY.WEBSERVICECONNECTIONEXCEPTION.CANNOT_EXECUTE_SERVICE, argument(s)=[http://server.domain.com/cognos8/controllerserver/ccrws.asmx,010:2e850961-51f1-11df-b404-d5d34bef5812:0650936176]FAIL: Message: Permission denied source: FrJavaProxyB
Cause:
The Cognos service IBM Cognos Controller Java Proxy is run as local system on the controller application server.
Solution:
Change the IBM Cognos Controller Java Proxy service to run as the same windows account used by the Cognos Controller COM+ service.