This diagnostic will retrieve system and product information for IBM Cognos Series 7
Download Description
Run this diagnostic to help you troubleshoot issues with IBM Cognos Series 7.
Certain Advantages
To retrieve CPP port information
To check processes
To compare settings between development and production systems
Summary of Information Collected from IBM Cognos Series 7 CCP Port Information for Network Status/Statistics information (file collected: netstat.txt)
Files and Processes Collected for Components
Summary of Information Collected from IBM Cognos Series 7 Configuration Manager
List of Files Collected
CFA-.txt files based on the following selection criteria
Files containing today’s date
All files
Files containing a selected date which is specified by the user
CFE-.txt files based on the following selection criteria
Files containing today’s date
All files
Files containing a selected date which is specified by the user
The file defined by the environment variable setting SAXmlLogFile
Prerequisites
Sun Microsystems Java Runtime Environment (JRE)
JRE version 1.4.x or higher must be installed
Sun Microsystems Java (java) must be in the system path
Installation Instructions
To Run Diagnostic do one of the following steps:
For Microsoft Windows:
From a Microsoft Windows DOS command, run the batch file.
This is the recommended way, as progress will appear in the command window.
Run the jar file
This will run in the background, no progress will appear, only the result once the diagnostic has been completed.
For UNIX:
X Windows System Display is required to provide Graphical User Interface (GUI) protocol
Download the tar file and uncompress all the files to the same directory using the command:
tar xpf series7ux.tar
To run the diagnostic do one of the following steps:
type series7ux.bat
type java -jar series7ux.jar