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How to uninstall Cognos controller client from my computer?


#1
Product:Cognos Controller 10.1Windows 7
Symptom:How do I uninstall Cognos controller client from my computer ?So I can install a new version of Cognos controller client.
Solution:Log on the computerGo to control panelGo to program and featuresFind Cognos Controller Client in listClick to uninstall the program
Remove this folders (if they exist).c:\program files (x86)\cognos\ccr\
%appdata%\cognos\ccr
%localappdata%\VirtualStore\Program Files (x86)\cognos\ccr\
Reboot client computer
Turn off the UAC (user access controller) in control panel
Install the Cognos Controller client from the dos-prompt, Select CMD from start menu, and right click and select "Run As Administrator"Change to the folder where you have copied the MSI file locally.Then enter this to start the installation
msiexec /i CCRLocalClient.msi
Answer the questions with the appropriate server name.http://servername.domain.com/ibmcognos/controllerserver
Do not select a cache folder.
Unzip the Integration.zip and jre.zip files in the C:\Program Files\cognos\ccr directory.
More information on how to install Cognos Controllerhttp://www-01.ibm.com/support/docview.wss?uid=swg21608353http://pic.dhe.ibm.com/infocenter/cfpm/v10r1m0/index.jsp?topic=%2Fcom.ibm.swg.im.cognos.ctrl_inst.10.1.0.doc%2Fctrl_inst_id4389remote_Excel_add-in_single.html
More information on what type of Cognos controller clients there arehttp://www-01.ibm.com/support/docview.wss?uid=swg21371088

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