Symptom
[Start]
1. [ ERROR ] The Cognos Data Manager 8 Socket Server service is starting.
waiting 1 for net start Cognos Data Manager 8 Socket Server to complete
waiting 10 for net start Cognos Data Manager 8 Socket Server to complete
waiting 100 for net start Cognos Data Manager 8 Socket Server to complete
errorlevel 1 exit 1
The Cognos Data Manager 8 Socket Server service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Problem
The service is not correct registered during installation or not at all.
Solution
Register the service manually
Steps:
Delete the service, if it is present, by running the below command at the Command line:
sc delete "Cognos Data Manager 8 Socket Server"
This command will delete the service. Then re-create the service by executing the following steps:
1. Close Cognos Configuration.
2. Open a DOS windows and navigate to the <cognos>\c8\bin directory.
3. type: dsnets installSocket (case sensitive!)
4. Start Cognos Configuration Manager, save and start the service again.