DPR-GTY-5000 error shows when open the report in browser in other machine

Does anyone meet this problem in Cognos 10? You can only open report in browser in the machine which includes the report, but can not open the report in browser in other machine which does not include the report? When you open the report in browser in other machine, the error shows "DPR-GTY-5000 Communication failed while attempting to forward the request to the dispatcher. Ensure that IBM Cognos is running. ". My Cognos 10 environment does not turn on security.

I wonder if you had checked this one before you posted the question:

http://www.cogknowhow.com/forum/index.php?topic=108.0

Hi Yue,

looks like some misconfiguration in cognos configuration manager on one or 2 servers.

please provide the environment settings (second item in the left hand sidebar) like dispatcher URLs and gateway URLs. Then we go form there. 8)