DPR-DPR-1035 Dispatcher detected an error

Cognos 10 Business Intelligence Installation and Configuration
1

I am having problems with cgsLauncher. Starting Cognos from configuration, I receive the following error:

DPR-DPR-1035 Dispatcher detected an error.
Process cgsLauncher failed to start properly.

I have Cognos 10 FP 1 installed. We are running on Windows 2008.

Any ideas?

2

please post the cogserver.log file as attachment to this thread. the error is a very generic error code.

thx :slight_smile:

3

Turn off Data Execution Prevention (DEP).
Right Click “Computer”>Properties>Advanced System Settings>Advanced Tab>“Settings” button under “Performance”>Data Execution Prevention Tab

Set it to “Turn on DEP for essential Windows programs and services only”.

Reboot.

1035 error should be gone.

4

Hi all,

I have exactly the same problem

2012-04-03 14:56:27.070 FATAL [m.cognos.pogo.reportservice.ProcessManager] Thread-48: External Report Server process cgsLauncher cannot be started java.io.IOException: Process cgsLauncher failed to start properly. at com.cognos.pogo.reportservice.ReportServerProcess.getProcessOutput(ReportServerProcess.java:154) at com.cognos.pogo.reportservice.ReportServerProcess.start(ReportServerProcess.java:117) at com.cognos.pogo.reportservice.ProcessFacade.createServerProcess(ProcessFacade.java:219) at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:120) at com.cognos.pogo.reportservice.RSComponentFactory.newProcessFacade(RSComponentFactory.java:67) at com.cognos.pogo.reportservice.ProcessManager.createProcessFacade(ProcessManager.java:514) at com.cognos.pogo.reportservice.ProcessManager.startProcess(ProcessManager.java:490) at com.cognos.pogo.reportservice.ProcessManager.startInitialProcesses(ProcessManager.java:364) at com.cognos.pogo.reportservice.ProcessManager.start(ProcessManager.java:295) at com.ibm.cgsBus.service.GraphicsServiceConnectionFactory.startProcessManager(Unknown Source) at com.ibm.cgsBus.service.GraphicsServiceConnectionFactory.start(Unknown Source) at com.ibm.cgsBus.service.GraphicsServiceHandler.start(Unknown Source) at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:94) at com.cognos.pogo.services.DispatcherServices.start(DispatcherServices.java:189) at com.cognos.pogo.services.DispatcherServices.continueStartup(DispatcherServices.java:417) at com.cognos.pogo.services.DispatcherServices.configure(DispatcherServices.java:137) at com.cognos.pogo.contentmanager.coordinator.RefreshController.composeAndConfigureServices(RefreshController.java:120) at com.cognos.pogo.contentmanager.coordinator.RefreshController.run(RefreshController.java:80) at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish.startConfiguration(BootstrapConfigurePublish.java:154) at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish.checkConfiguration(BootstrapConfigurePublish.java:127) at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish$ConfigurationCheckTask.safeRun(BootstrapConfigurePublish.java:120) at com.cognos.pogo.util.threads.SafeTimerTask.run(SafeTimerTask.java:32) at java.util.Timer$TimerImpl.run(Timer.java:293)

I’ve tried to turn off Data Execution Prevention (DEP) but it doesn’t work.

Do you have any ideas ?

thx

robbie

5

what is your system configuration and Cognos version?

6

Windows Server 2008 R2 64 bits
Cognos BI Server 10.1.1 64 bits

Everything seems to be OK, but I always have this error at startup of Cognos Services

7

while java version you are using . if you are using the sun java it may throw this type of error, but the cognos will works fine. but if you use IBM java the error will not be there. try to use IBM java 6 update 7