Default sender remains [email protected]

Problem:

all messages for notification come from - [email protected]

Workaround:

Go to your Cognos-Folder cognos\c8\configuration and open the cogstartup.xml

Locate section


<!-- DefaultSender: Specifies the email address of the sender. -->
<!-- This setting specifies the email address of the ‘sender’ of outgoing messages. Use
a valid email address. -->
<crn:parameter name=“DefaultSender”>
<crn:value xsi:type=“xsd:string”>[email protected]</crn:value>
</crn:parameter>


Change
<crn:parameter name=“DefaultSender”>
to
<crn:parameter name=“defaultSender”>

and enter your choice of Sender in
<crn:value xsi:type=“xsd:string”>[email protected]</crn:value>


Now your emails are sent from this adress.

NOTE:
Every time you press the SAVE button in your Cognos Configuration, This parameter is automatically changed back to the original one…

There is a hot fix for this now, defect 613813