I can log onto cognos planning 8.4 from work with no problem. At home I use my VPN connection for all connections to work. When i click on my link to cognos 8.4 from home I get a Internet connection error with the option to diagnose the connection. When I diagnose the connection I get a webpage cannot be found. I had to problem connecting to cognos 7.x from home with my VPN. Do I need to open certain ports on my home router or create a rule within my firewall? I am very frustrated. Thank you.
the port cognos planning using are port 80 (gateway URL) and port 9300 Dispatcher url.
i use a vpn connection from home as well to access thre Cognos environement of my work without any issues.
Once i am connected via the vpn connection to my work network everything works as normal.
I did not change anything to my home router.
can you access the cognos portal once you are connected via vpn? ie. http: //server/cognos8
or do you get the error message when you open a planning application?
No, I cannot reach the portal when I am connected to my VPN from home. I go to work and connect through the wireless access point and I have no issues. I just don’t get it. The VPN should allow me through.
when you are at home and connected to the VPN to your work network, can you:
- ping the Cognos server?
- ping the fully qualified name (FQN) of the Cognos server?
- ping ipadres of the Cognos server?
if not it looks like you are on another domain or workgroup
is so try the FQN or ip adres in the http ://ipadres/cognos8