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CM-SYS-5007 starting IBM Cognos 8.4.1 with DB2 Content Store


#1

Problem
The following error is received when starting the IBM Cognos 8 services:

CM-SYS-5007 Content Manager build 8.4.6013.0 failed to start! Review the Content Manager log files and then contact your system administrator or customer support. Cause: com/ibm/db2/jcc/DB2Driver (Unsupported major.minor version 50.0) Runtime Exception stack trace:
java.lang.UnsupportedClassVersionError: com/ibm/db2/jcc/DB2Driver (Unsupported major.minor version 50.0)

Symptom
IBM Cognos is unable to initialize the DB2 content store database.

Cause
This can be caused by the DB2 license (db2jcc_license_cu.jar) being expired.

Environment
DB2 Content Store using Type 2 connection.

Solution
Ensure that the DB2 license file is up to date and is valid and start again