Symptom
RSV-SRV-0030 The user does not have the assigned capability to use HTMLItem in Business Insight Advanced.
Or
No Capabilities are displayed in "Personal" tab in "My Preferences". Instead there is an IE error
Message: Exception thrown and not caught
URI: http://server/ps/cogadmin/js/fragmentEmbedder.js
Message: 'fragmentEmbedder' is null or not an object
Problem
error RSV-SRV-0030 in Business Insight Advanced
or
'fragmentEmbedder' is null or not an object in Internet Explorer
Cause
Using the "Default web site" in IIS as the root content of the Cognos webcontent, having only cgi-bin alias.
Solution
Create as per the documentation a root Alias for Cognos in addition to the cgi-bin folder.
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