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Article: RSV-SRV-0030 The user does not have the assigned capability to use HTMLItem


#1

Symptom

RSV-SRV-0030 The user does not have the assigned capability to use HTMLItem in Business Insight Advanced.

Or

No Capabilities are displayed in "Personal" tab in "My Preferences". Instead there is an IE error

Message: Exception thrown and not caught
URI: http://server/ps/cogadmin/js/fragmentEmbedder.js
Message: 'fragmentEmbedder' is null or not an object

Problem
error RSV-SRV-0030 in Business Insight Advanced
or
'fragmentEmbedder' is null or not an object in Internet Explorer

Cause
Using the "Default web site" in IIS as the root content of the Cognos webcontent, having only cgi-bin alias.

Solution

Create as per the documentation a root Alias for Cognos in addition to the cgi-bin folder.

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