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Workspace Advanced (ERR - 2007 Failed to forward the request...,ERR-2056 Report server not responding, and ANS-Gen-0001 annotation service)


#1

Hello. As an fyi, this is my first post. I’ve built a dashboard in Workspace Advanced (Cognos 10.2.2) and every time I open it I get one of 3 errors (listed below) on each of the widgets. At times the list, crosstab, or chart I’ve brought into the dashboard loads but regardless an error still appears over it. The reports I use to source the dashboard all run without error. Any ideas on how to make these errors go away? The 3 errors are:

  1. DPR_ERR_2077 Failed to forward the request because the associated external process with PID 6748 is unavailable, either because the process is shutting down, or this was an absolute affinity request and the requested process does not exist anymore. For more information, enable the dispather and the external process detailed logs, and reproduce the conditions that caused the error.

Details:

Handler trace back:
[the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler
[the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler
[service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler
[load_balancer] com.cognos.pogo.handlers.logic.ChainHandler
[lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler
[reportservicechain] com.cognos.pogo.handlers.logic.ChainHandler
[warp_with_authenticate] com.cognos.pogo.handlers.logic.ChainHandler
[do_warp] com.cognos.pogo.handlers.logic.ChainHandler
[warpmta] com.cognos.pogo.reportservice.ReportServerHandler

  1. DPR-ERR-2056 The Report Server is not responding.

Details:

Handler trace back:
[the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler
[the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler
[service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler
[load_balancer] com.cognos.pogo.handlers.logic.ChainHandler
[lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler
[reportservicechain] com.cognos.pogo.handlers.logic.ChainHandler
[warp_with_authenticate] com.cognos.pogo.handlers.logic.ChainHandler
[do_warp] com.cognos.pogo.handlers.logic.ChainHandler
[warpmta] com.cognos.pogo.reportservice.ReportServerHandler

  1. ANS-GEN-0001 Annotation Service general error

Details:

com.cognos.ccs.exceptions.CCSAnnGeneralException
at com.cognos.ccs.annotations.AnnotationSession.checkForSOAPFaults(Unknown Source)
at com.cognos.ccs.annotations.AnnotationSession.getAnnotationServiceResponse(Unknown Source)
at com.cognos.ccs.annotations.AnnotationConnector.getAnnotations(Unknown Source)
at com.cognos.ccs.annotations.AnnotationSession.getAnnotations(Unknown Source)
at com.cognos.viewer.model.CommentManager.getComments(Unknown Source)
at com.cognos.viewer.action.GetAnnotationsAction.executeRequest(Unknown Source)
at com.cognos.viewer.action.CognosViewerAction.execute(Unknown Source)
at com.cognos.viewer.controller.CognosViewerDispatcherHandler.handleRequest(Unknown Source)
at com.cognos.viewer.controller.CognosViewerDispatcherHandler.invokeImpl(Unknown Source)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:53)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.impl.PogoEngineImpl.invokeHandler(PogoEngineImpl.java:158)
at com.cognos.p2plb.clerver.balancer.RequestForwarder.rawForwardToSelf(RequestForwarder.java:216)
at com.cognos.p2plb.clerver.balancer.RequestForwarder.forwardToSelf(RequestForwarder.java:189)
at com.cognos.p2plb.clerver.balancer.LoadBalanceRequest.processRequest(LoadBalanceRequest.java:92)
at com.cognos.p2plb.clerver.balancer.LoadBalanceRequest.processRequest(LoadBalanceRequest.java:47)
at com.cognos.p2plb.clerver.LoadBalanceHandler.invokeImpl(LoadBalanceHandler.java:267)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.auth.NewAuthHandler.invokeImpl(NewAuthHandler.java:100)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:53)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.impl.PogoEngineImpl.invokeHandler(PogoEngineImpl.java:158)
at com.cognos.pogo.handlers.engine.ServiceLookupHandler.invokeImpl(ServiceLookupHandler.java:128)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:53)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.handlers.performance.PerformanceIndicationHandler.invokeImpl(PerformanceIndicationHandler.java:118)
at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)
at com.cognos.pogo.impl.PogoEngineImpl.service(PogoEngineImpl.java:126)
at com.cognos.pogo.transport.PogoServlet.processRequest(PogoServlet.java:265)
at com.cognos.pogo.transport.PogoServlet.doPost(PogoServlet.java:728)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
at com.cognos.pogo.pdk.performance.servlet.PerformanceIndicatorWrappedServlet.service(PerformanceIndicatorWrappedServlet.java:31)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at com.cognos.pogo.isolation.ServletWrapper.service(ServletWrapper.java:283)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1290)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:778)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:475)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1161)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:82)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:945)
at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$2.run(DynamicVirtualHost.java:280)
at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink$TaskWrapper.run(HttpDispatcherLink.java:967)
at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink.wrapHandlerAndExecute(HttpDispatcherLink.java:359)
at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink.ready(HttpDispatcherLink.java:318)
at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:471)
at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.handleNewRequest(HttpInboundLink.java:405)
at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.processRequest(HttpInboundLink.java:285)
at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.ready(HttpInboundLink.java:256)
at com.ibm.ws.tcpchannel.internal.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:174)
at com.ibm.ws.tcpchannel.internal.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:83)
at com.ibm.ws.tcpchannel.internal.WorkQueueManager.requestComplete(WorkQueueManager.java:504)
at com.ibm.ws.tcpchannel.internal.WorkQueueManager.attemptIO(WorkQueueManager.java:574)
at com.ibm.ws.tcpchannel.internal.WorkQueueManager.workerRun(WorkQueueManager.java:929)
at com.ibm.ws.tcpchannel.internal.WorkQueueManager$Worker.run(WorkQueueManager.java:1018)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1157)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:627)
at java.lang.Thread.run(Thread.java:798)

Thank you in advance for your suggestions and time,

Magnus_03